What is Process Management in Project Management

Aug 25, 2023 | Project Management | 0 comments

By Paul John

Process management and project management are two interrelated albeit distinct concepts. Project management refers to the set of tools and techniques that allow a project manager to coordinate and oversee a project effectively from start to finish. Process management on the other hand refers to the management of the underlying processes and unwritten rules that govern how the progress on a project is made. Executing processes efficiently can be difficult if not impossible without a strong organizational methodology in place that includes the following six steps: 

Consider the project

The project itself will often govern how the processes involved in its completion will function. The deliverable, scope, and business purpose all play a role here, and the methodology you choose to bring the project to its completion will dictate the processes used. 

Identify the processes and activities

Considering the scope of your project and the tools that you’re going to use to complete it, you can then identify the relevant processes and activities that are going to play a role in the completion of the project. 

Classify them

Once you’ve identified your processes, you must group them together. This is the most complex step involved in process management. There are three main approaches to classifying your processes. The first one is the work process approach, which aligns processes based on their outcomes. Are they administrative, or operational? 

The second approach is the behavioral process approach, which groups processes based on the behavior patterns that they induce in the people tasked to work on the project. This approach can be challenging to use effectively because human behavior is highly variable. However, this creates the three subcategories of decision-making processes, communication processes, and organizational learning processes. All of these can help to create growth in the organization. 

Finally, there is the change process approach. This refers to aligning processes based on changes in the project, product, or organizational life cycle. You group them based on how they occur naturally during the project, or induced, meaning that they are triggered by some action or event in relation to the project. 

Delegate appropriately 

Once you’ve classified your processes, you can delegate work and responsibility appropriately to the best people to manage the work during those processes. 

Design reporting relationships

Everyone reports to someone, and it’s no different when it comes to process management. You must decide who will report to who, when, and how decision making should be handled based on that reporting relationship. 

Manage coordination

Finally, you must oversee the project to ensure that processes are working as intended and be prepared to intervene in the event of an issue to keep the project moving smoothly. 

At the TLP Consulting Group, we help train process management and more. Contact us today for a consult to learn more about how we can help your organization! 


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